Solutions/Retail & POS

Lock down every register

From self-checkout kiosks to handheld scanners, Hive keeps every POS device provisioned, locked down, and running the software your store needs, without a technician standing behind the counter.

Device coverage

Every checkout device, organised

Registers, self-checkout kiosks, and handheld scanners: Hive treats them as one fleet, organised the way your stores actually run.

01

POS & Self-Checkout

Full support for register tablets, self-checkout kiosks, and handheld scanners running Android, from any major OEM.

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02

Store-Level Organisation

Group devices by store, region, or banner, with policies that inherit down the tree automatically.

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03

Security Controls

Encrypted comms, per-device identity, and role-based access keep payment devices exactly as compliant as your auditors need.

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In depth

Built for the counter, not the backend

01

Payment-App & Kiosk Lockdown

Lock a register or self-checkout unit to exactly the payment and POS software it needs to run: nothing else launches, nothing else is reachable.

  • Single-app kiosk mode for POS and payment software
  • Hardware-button and settings-menu restrictions
  • Branded lockdown profiles, store by store
  • Secure admin exit for store managers and technicians
02

Maintenance-Window Deployments

Push POS software, pricing engines, and OS updates after close, never during a rush, with rollouts staged store by store.

  • Scheduled deployment windows per store or region
  • Staged rollouts with pilot groups
  • Automatic rollback on failed updates
  • Deployment status visible device by device
03

Printer & Peripheral Monitoring

Receipt printers, barcode scanners, and cash drawers fail quietly until a line forms. Hive tracks their health alongside every other device signal.

  • Receipt printer and scanner connectivity monitoring
  • Cash-drawer and peripheral fault alerts
  • Real-time device health dashboard
  • Custom alert routing to store operations
04

Remote Support

When a register locks up mid-transaction, your team connects to it directly: no waiting on a technician to reach the store.

  • Unattended remote control for any POS device
  • Live screen view for real-time troubleshooting
  • Remote app restart and cache clearing
  • Full session audit trail
Workflow example

A store opens, device-ready

Here's what actually happens to POS devices the morning a new store opens, before a single customer walks in.

Results

Proof at the register, store by store

Devices under management
100+Devices under management
Countries live today
2Countries live today
Target time to a live remote session
<1 minTarget time to a live remote session
Devices covered by lockdown policy
100%Devices covered by lockdown policy
Customer proof
"We used to send a technician every time a self-checkout lane froze. Now it restarts itself before the queue even notices, and when it doesn't, my team is looking at the screen almost immediately."

Director of Store Technology

National grocery retailer

Related

Keep exploring

Vending Machines

Keep unattended retail online and selling with the same lockdown and monitoring console.

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Hospitality

Guest-facing kiosks and back-of-house handhelds that reset clean between every guest.

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Solutions Overview

See how Hive adapts to every unattended-device industry, not just retail.

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