Hive
Solutions/Hospitality

Every guest device, always guest-ready

Self-check-in kiosks, POS terminals, in-room tablets, and digital menus: all wearing your brand, all reset spotless before the next guest ever picks one up.

All Solutions
Guest-facing hardware

One brand, every screen

From the lobby kiosk to the in-room tablet, every guest-facing device runs the same locked-down, on-brand experience, and resets clean the moment a guest checks out.

01

Self-Check-In Kiosks

Guests check in, grab a key, and skip the desk: all inside a kiosk locked to exactly that flow, nothing else reachable.

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02

In-Room Tablets & Digital Menus

Room service, spa bookings, and local guides live behind your branding, not a stock Android home screen.

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03

POS & Guest Services

Front-desk and F&B payment terminals stay locked to the transaction flow, PCI scope included.

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Property operations

Reset clean, guest after guest

The details that keep a property running: privacy between stays, visibility during a rush, and structure across a portfolio.

01

Privacy Resets Between Guests

The moment a guest checks out, Hive automatically wipes session data, cached logins, and personal content from every device they touched, before housekeeping even reaches the room.

  • Automatic session and cache clearing on checkout
  • Kiosk relaunch to a clean default state
  • No guest data persists between stays
  • Configurable reset triggers via PMS integration or schedule
02

Peak-Hours Monitoring

Check-in rushes and dinner services are exactly when a frozen kiosk costs you the most. Hive watches every guest-facing device in real time and flags trouble before a line forms.

  • Real-time health dashboard across lobby, F&B, and in-room devices
  • Custom alert thresholds for check-in and peak dining windows
  • App-crash and connectivity alerts routed to your ops team
  • Historical uptime reporting by property and device type
03

Multi-Property, Multi-Brand Structure

Manage a boutique property or a two-hundred-hotel portfolio the same way: organised by brand, region, and property, with policies that inherit down the tree and quiet-hours maintenance windows tuned to occupancy.

  • Organisation trees by brand, region, and property
  • Property-level admin access without fleet-wide exposure
  • Quiet-hours maintenance windows tuned to occupancy patterns
  • Bulk policy pushes across an entire brand in one action
Remote support

Fixed before the desk hears

Most guest-device issues in a hotel show up as a call to the front desk. Hive's remote fixes get there first.

By the numbers

Guest-ready, day one

Devices under management
100+Devices under management
Countries live today
2Countries live today
Target time to a live remote session
<1 minTarget time to a live remote session
Severity-1 coverage on Support & Edge plans
24/7Severity-1 coverage on Support & Edge plans
Customer proof
"Our front desk used to field kiosk calls constantly. Now they rarely see one, and it's usually already fixed by the time they pick up the phone."

Director of Guest Technology

Boutique hotel group

Related

Keep exploring

Retail & POS

Payment terminals and self-checkout locked down the same way, built for PCI environments.

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Digital Signage

Lobby and restaurant displays that recover from a crash and never show a blank screen.

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Solutions Overview

See how Hive adapts to every industry running unattended, business-critical devices.

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