Resources/Documentation

Your first device, in ten minutes.

Documentation for every stage of the device lifecycle: enrollment, policies, kiosk lockdown, application rollout, and remote commands. Written for the admins who run the console, not just the engineers who built it.

Categories

Find your section

Seven categories cover the full lifecycle, from a device's first boot to the automation that keeps it running unattended.

01

Getting Started

Accounts, organisations, and the shortest path to your first enrolled device.

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02

Enrollment

Zero-touch, QR-code, and OEM-preinstalled methods for getting devices onto the fleet.

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03

Device Policies

Configuration profiles, inheritance rules, and every setting a profile can control.

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04

Kiosk Management

Launcher setup, lockdown restrictions, and crash-recovery configuration.

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05

Application Management

Distribution, staged rollout, and rollback for every app your fleet runs.

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06

Remote Commands

The full command reference for support engineers working a device from afar.

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07

Monitoring & Troubleshooting

Reading fleet health signals and diagnosing the alerts they trigger.

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Quickstart

Zero to enrolled, start to finish

Five steps take a fresh Hive organisation to a fully managed, kiosk-locked device with an app already installed.

In depth

What each section covers

01

Enrollment

Get devices from box to enrolled without a technician in the room. Every method lands the device in the same policy tree.

  • Zero-touch enrollment via Android Enterprise factory reset
  • QR-code enrollment for one-off and small-batch devices
  • OEM-preinstalled agent for factory-provisioned hardware
  • Bulk enrollment by CSV import or the REST API
02

Device Policies

Configuration profiles define what a device can do before it reaches a site. Set them once at the top of your org tree and let inheritance do the rest.

  • Profile structure and the inheritance model, top to bottom
  • Wi-Fi, VPN, and certificate configuration reference
  • App allowlists, permissions, and managed configurations
  • Policy versioning, staged rollout, and drift auditing
03

Kiosk Management

Lock a device to the exact experience you designed, then know how to recover it automatically when something breaks in the field.

  • Single-app, multi-app, and web kiosk setup walkthroughs
  • Launcher builder reference and branding options
  • Hardware-button and navigation restriction reference
  • Crash recovery, auto-relaunch, and secure admin exit
04

Application Management

Ship software to devices you'll never touch. Pilot on a handful, stage the rollout, and roll back automatically if it goes wrong.

  • Managed Google Play, private apps, and direct APK distribution
  • Silent installation, updates, and version control
  • Pilot groups, staged rollouts, and maintenance windows
  • Deployment status, failure diagnosis, and automatic rollback
05

Remote Commands

Every action a technician can take from the console, documented with parameters, expected responses, and failure states.

  • Full command reference: reboot, wipe, lock, and locate
  • Bulk command execution and device-targeting rules
  • Command queuing behaviour for offline devices
  • Response codes and troubleshooting for failed commands
By the numbers

Documentation that keeps pace with the app

Android versions covered
5.1–15Android versions covered
Doc categories
7Doc categories
Target time to first enrolled device
<10 minTo your first enrolled device
Updated with every release
WeeklyUpdated with every release
Related

Keep exploring

API Reference

Everything in these guides, available as a REST call, with auth, rate limits, and webhooks.

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Help Centre

When a guide isn't enough, search articles or reach a support engineer directly.

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Resources

Docs, API reference, customer stories, and the release notes, all in one index.

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